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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Abigail Batista

September 5, 2023

1  out of  5 rating by Abigail Batista
"Horrible experience with this insurance company. I was told my policy was subject to cancel on 9/5 by Chris. He stated for me to have my address changed on my license two weeks ago to reflect my address to prevent cancellation and I complied. I call in today to inform him and to provide a copy and was told he had to run numbers for a new policy and that he would call me back. He calls back and states that due to changing my address on my license on a new policy and new policy pricing my policy went up $186 dollars. Mind you I’ve had insurance since June with them and should be able to keep the same policy or been given notice of significant increase taking effect in August. I asked to speak with management and he stated no one was available. I then requested a call from management and he stated that I would most likely not receive a call back because manager Crystal was with a customer. I stated I would go in person to the Fulton location and was told she was working out of the Nostrand location. We ended the call and he called me back to state that the Manager Crystal was working remotely and was unreachable. I asked why If she was working remotely that meant she could at least give a call back and he stated that she mostly would not and that I can come in person to the Fulton location to file a grievance. I told him filing a grievance is not my objective. My objective is to be heard and to get a resolution for the outrageous increase. I then stated that I can at least give the manager 24 hours to reach out to me before filing a grievance and he stated that he understood. He then confirmed that he would put the ridiculous overpriced policy through without payment to give me time to find another insurance company which was an indication that my concerns and requests to speak with management will not happen and that there would be no resolution to the increased policy amount. And the worse part is the fact that with Statefarm it takes three days for policy to take into effect so I’ll be without insurance for this three days. To be safe I cannot drive and will be hindered from doing my job which requires home visits. This is a major inconvenience and should not have happened just to bump up pricing and will be reported to the BBB. I HIGHLY DO NOT RECOMMEND THIS INSURANCE COMPANY OR LOCATION WHICH IS LOCATED ON NOSTRAND AND FULTON ‼️‼️ I’m highly disappointed and frustrated to have to search for a new insurance company and pay out for a new policy when I just made a payment on 8/29/23 to Statefarm for an existing policy!!!"
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Unique B

August 25, 2023

5  out of  5 rating by Unique B
"I had a great experience with Victor he helped me so much with my insurance and took his time and worked with me thanks for everything if you want insurance go to Victor he’s great."
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Zachary Magill

August 10, 2023

5  out of  5 rating by Zachary Magill
"I called for information about a renters policy. Lay was incredibly professional and courteous! As this is new for me, I felt comforted and was given great options to think about! I’ll be back soon!"
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Fernando Pena Morales

April 13, 2023

5  out of  5 rating by Fernando Pena Morales
"This review is specifically in regards to Danessa & Luz. Switching over to this insurance and this specific branch has been one of the best decisions I’ve made. Danessa & Luz are extremely professional, courteous and reliable. They have made business and insurance a breeze. Couldn’t recommend more."
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J Miss

November 5, 2022

5  out of  5 rating by J Miss
"I paid $100 less with State farm, than what another company charged me. I was also a brand new driver at the time. Diana in the office was very helpful everytime I called with any inquiries."
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Lakahia McCloud

October 17, 2022

5  out of  5 rating by Lakahia McCloud
"Highly recommend, their services!"
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Prince Joshua

September 9, 2022

5  out of  5 rating by Prince Joshua
"Crissy is amazing, did everything possible to help me with my insurance questions and issues. Extremely professional and excellent service. If I could give more stars I absolutely would!!!!"
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jhamel clarke

August 13, 2022

5  out of  5 rating by jhamel clarke
"Fast and efficient service"
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Stanley Frederique

June 13, 2022

5  out of  5 rating by Stanley Frederique
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Jacqueline Shannon

June 7, 2022

5  out of  5 rating by Jacqueline Shannon
"MJ was very efficient and helpful and very easy to talk with we been in Communication for a few months to get me the best coverage she kept me updated till she found me coverage I could afford thank you MJ for all your help and for being so easy to talk to"
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Crystal Lopez

June 6, 2022

5  out of  5 rating by Crystal Lopez
"Michealia (MJ) handled my renters rewrite immediately and even updated my coverage so that I’m covered to the full extent! Best sales person at this office! Rodney needs to give her a raise!"
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laron baynes

May 5, 2022

5  out of  5 rating by laron baynes
"Thank you so much for your time and giving me the best information and insurance plan. I look forward to always doing business you guys. Thank you so much."
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Leandra Laundry

April 28, 2022

5  out of  5 rating by Leandra Laundry
"MJ was extremely helpful! She’s definitely one of the best agents I’ve come across while searching for insurance. She took her time to explain my coverage and limits and also helped me to find ways to decrease my premium! She ultimately gave me the confidence to choose and trust State Farm with my auto insurance needs!"
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Ryan Douglas

April 19, 2022

5  out of  5 rating by Ryan Douglas
"MJ was super helpful. She’s great!"
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Burcum Aybike Türkmen

April 5, 2022

5  out of  5 rating by Burcum Aybike Türkmen
"Super helpful and very satisfied with her attention to my case and how fast she managed my needs. I am gratefull"
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David Gaid

February 16, 2022

1  out of  5 rating by David Gaid
"Worst insurance service they are basically a scam"
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MrRide OrDie

January 28, 2022

4  out of  5 rating by MrRide OrDie
"My initial review would be terrible as my 1st transaction was screwed up twice however it took 1 employee , Joesanne, who was professional, courteous and followed up with me in a timely manner to fix the situation. And I appreciate it. If this was the service I received from the start it would be 5 stars"
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Simone S

January 24, 2022

5  out of  5 rating by Simone S
"Excellent agents! Catelyn was very helpful in helping me set up my insurance. Thank you so much!"
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Cole Email

January 22, 2022

5  out of  5 rating by Cole Email
"Professional and fast!"
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Boruch Bretter

January 19, 2022

5  out of  5 rating by Boruch Bretter
"My Brother Yakov dealt with representative M. J. and had a wonderful experience. She's professional, responsive, and patient. Great Costumer care. Thank You."
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Vianka Biales

December 28, 2021

4  out of  5 rating by Vianka Biales
"I spoke to Joesanne she was very professional and courteous and uploaded the defensive driving certificate to reduce my payment for car insurance promptly. I would highly recommend their services."
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Keith Ringgold

December 28, 2021

5  out of  5 rating by Keith Ringgold
"Diana was very helpful and Patient with me I appreciate her service and help 👍🏾"
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Hollie Jones

December 10, 2021

5  out of  5 rating by Hollie Jones
"I recently called to review our home owners insurance and spoke with Chris Mohammed. Chris was knowledgeable, professional, and patiently answered my basic questions. He also suggested ways to lower our premiums by combining home and auto policies (we had been using GEICO for auto). His recommendations literally saved us thousands of dollars. I truly appreciated his guidance and the customer service I received. The customer service was truly top notch and refreshing. I highly recommend Chris and this State Farm office in particular!"
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Toni Wilson

December 4, 2021

5  out of  5 rating by Toni Wilson
"Hi, my name is Jean and I received great help from Diana. she was supportive and responsive and helped walk me through everything. Really appreciated her help."
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November 15, 2021

5  out of  5 rating by VipDON
"MJ & Joesanne was really cool and easy to work with helped me every step of the way with my new Statefarm insurance and even guided me through ways of knocking down my insurance price by doing defensive driving and other things. Much appreciated !"