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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anthony Jimenez

May 9, 2025

5  out of  5
rating by Anthony Jimenez
"Dealing with Crissy was a great experience. She was patient and extremely helpful. She tried to give me the best rates possible. And also had a professional and pleasant attitude."
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Katherine Millington

May 2, 2025

1  out of  5
rating by Katherine Millington
"Every time you call them, nobody answers, nobody returns the calls or emails."
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James Prestiano

May 1, 2025

5  out of  5
rating by James Prestiano
"Very knowledgeable and helpful"
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Arzell Willingham

April 30, 2025

5  out of  5
rating by Arzell Willingham
"speaking with the agent Crystal was a pleasure she is clear and to the point and made it easy for me to understand my insurance needs she eliminated the confusion with changing companies seemed clear and honest"
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lou Newenle

April 3, 2025

5  out of  5
rating by lou Newenle
"Excellent customer service"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Chamalee Ashminie shivjattan

March 13, 2025

5  out of  5
rating by Chamalee Ashminie shivjattan
"Let me start by saying Crystal was absolutely amazing and a god sent. She made this process of finding what it seem to be never ending disappointment of trying to get insurance so easy. I'm so happy to have got in contact with crystal as she helped me in every way possible to make sure i was happy. She was very professional and helpful. She went above and beyond and was so informative. Thank you so much crystal for helping myself and my family. We truly appreciate you. If you guys ever need insurance please call and ask for Crystal she will not disappoint you."
We responded:
"Thank you for your feedback, Chamalee! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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JiaJia Fei

March 6, 2025

5  out of  5
rating by JiaJia Fei
"Crystal was so helpful and efficient! Highly recommend."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mirza Baig

March 3, 2025

5  out of  5
rating by Mirza Baig
"Here's a more polished and detailed review for Crissy at State Farm: "I had an outstanding experience with Crissy at State Farm today. She was incredibly professional, patient, and knowledgeable. She took the time to thoroughly explain every detail regarding my issue and made sure I understood all my options. Her ability to handle my concerns efficiently and clearly was truly impressive. Crissy provided exceptional customer service, and I sincerely appreciate her dedication. I would rate her a solid 10 out of 10 for her outstanding assistance. Thank you, Crissy, for your excellent support!""
We responded:
"We’re thankful for your feedback, Mirza! It’s our pleasure to assist you with your insurance needs. I'm happy Crissy was able to provide you with excellent service! If there is anything else we can do to help, please let us know!"
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Sareeta JL

March 2, 2025

5  out of  5
rating by Sareeta JL
"Chris was very helpful, patient and knowledgeable. He made my experience transitioning to State Farm vehicle insurance smooth.I am thankful."
We responded:
"Sareeta, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Emily

February 22, 2025

5  out of  5
rating by Emily
"I called quite late in the day to ask about renter's insurance and Jialong was an absolute professional in helping me get set up from beginning to end. He clearly explained the policy and coverage and offered a very affordable quote. Thank you Jialong!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service Jia provided. If you ever have any questions or need assistance, we’re here to help!"
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Peggy Wall

February 18, 2025

5  out of  5
rating by Peggy Wall
"Crissy has been EXTREMELY helpful and able to explain the policy coverage clearly and thoroughly. She made the transition from another policy to State Farm so smoothly for me."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Danielle Lasit

February 3, 2025

5  out of  5
rating by Danielle Lasit
"I spent the entire day calling multiple insurance companies, only to be met with outlandish prices and little to no real assistance—until I connected with Crystal Schwendenmann at State Farm. From the moment we spoke, Crystal was professional, knowledgeable, and genuinely helpful. Not only did she help me secure affordable auto insurance, but she also went above and beyond by setting up my life insurance policy as well. Her expertise made the process smooth and stress-free, and she took the time to explain everything clearly, ensuring I felt confident and informed with my choices. I highly recommend reaching out to Crystal if you're looking for someone who truly knows their stuff and cares about getting you the best coverage possible!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Paul Chance

February 3, 2025

5  out of  5
rating by Paul Chance
"I was in the process of insuring my new car and when the dealership calls Rodney Shannon my insurance agent to give them the information Crissy answered the phone, she immediately calls me to confirmed that the dealer was acting on my behalf. Crissy went above and beyond to make sure the process was very comfortable. rating Crissy for her customer service I give her 110%"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Carolyn Grasso

January 6, 2025

5  out of  5
rating by Carolyn Grasso
"I had the pleasure of working with Crissy for the past couple of weeks which is the only good thing I can say about State Farm at this time. I am beyond disappointed in State Farm as a whole, but Crissy was remarkable and did everything she possibly could do to address my issues."
We responded:
"Thank you for the positive review, Mrs. Grasso. We wish we could have provided a better outcome for you! Rodney"
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Linsey Johnson

January 6, 2025

5  out of  5
rating by Linsey Johnson
"State farm agent Chris Hescott was professional and extremely helpful in regards to getting my new policy started."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Chris; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Rodney"
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Mariluz Baez

November 18, 2024

5  out of  5
rating by Mariluz Baez
"The agent answered all my questions. He explained all the different policies available and assisted in deciding the best policy for my needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ash Borad

November 14, 2024

5  out of  5
rating by Ash Borad
"Chris H is very knowledgeable, courteous and patient. Made a stressful experience smooth and painless.. Highly Recommend to All."
We responded:
"We’re thankful for your feedback Ash! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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mec wills

October 31, 2024

5  out of  5
rating by mec wills
"Things happen in life , Crissy is the real deal I never understood about car insurance and life insurance is such a short time and with great detail . Very professional, crissy breaks things down to the atom , I highly recommend crissy and her team ."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sami Louzia

October 30, 2024

5  out of  5
rating by Sami Louzia
"Chris is pleasure to work with, efficient and highly knowledgeable."
We responded:
"Thank you for your 5-star review Sami! My State Farm team and I are happy to be your good neighbor!"
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Jill Sigman

October 18, 2024

5  out of  5
rating by Jill Sigman
"Crissy was especially helpful and reached out to me to update my address without my having to ask!"
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Ілона Градовська

October 16, 2024

5  out of  5
rating by Ілона Градовська
"I had the best experience with agent Chris. He helped to find the most affordable car policy, was super polite and nice in communicating. Thank you a lot."
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Carlos Paredes

October 12, 2024

5  out of  5
rating by Carlos Paredes
"Incredibly fast, smooth and easy. All questions answered without it being asked. Crissy is top 5!"
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Tracy Ifill

October 4, 2024

5  out of  5
rating by Tracy Ifill
"The level of customer service received from the State Farm agents at Rodney Shannon office is simply exceptional!!!"
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Fred McIntyre

September 29, 2024

5  out of  5
rating by Fred McIntyre
"😃👍🏼👊🏼"
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Eliana Gibbs

September 27, 2024

5  out of  5
rating by Eliana Gibbs
"Thank you!"