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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elkanah Remodeling

June 1, 2026

5  out of  5
rating by Elkanah Remodeling
"The best agent and customer service staff. Don't was absolutely professional, knowledgeable and friendly"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Rodney Shannon’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Joseph Sierra

May 28, 2026

5  out of  5
rating by Joseph Sierra
"Great customer service, Quita was very helpful and answered all my questions! Thank you!"
We responded:
"Thank you for the fantastic review, Joseph! We are always here to help with your insurance needs here in Brooklyn . "
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alfonzo lee

May 27, 2026

4  out of  5
rating by alfonzo lee
"I dealt with Quita and she was a delight to deal with. She was helpful patient and knowledgeable."
We responded:
"alfonzo, thanks for this review. Here on State Farm Agent Rodney Shannon’s Team in Brooklyn, we truly value all opinions. "
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Terry Winston

May 27, 2026

5  out of  5
rating by Terry Winston
"I recently had the pleasure of working with Jay at StateFarm regarding my home insurance, and I cannot recommend him highly enough. From the very first interaction, he provided truly outstanding customer service. Navigating insurance can often be stressful, but Jay was incredibly patient, responsive and empathetic, walking through a stressful situation. He went above and beyond to ensure my concerns was addressed. It is rare to find such genuine dedication and professionalism. Thanks to Jay's excellent support, I feel confident and well-protected. Highly recommended! TW"
We responded:
"Terry, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Rodney Shannon’s Team is just a call or email away!"
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Andrew Agard

May 26, 2026

4  out of  5
rating by Andrew Agard
"Very good"
We responded:
"We appreciate your review, Andrew. Thank you for the kind words regarding State Farm Agent Rodney Shannon’s Team. "
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Emanuel Diaz

May 13, 2026

5  out of  5
rating by Emanuel Diaz
"They are the best! Thanks"
We responded:
"Thank you for your kind review of State Farm Agent Rodney Shannon’s Team. We appreciate it!"
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Deborah Moultrie

May 5, 2026

5  out of  5
rating by Deborah Moultrie
"Chris from Statefarm on Fulton Street Brooklyn NY, gave me outstanding service. I am very pleased with the service he provided. Thank you Chris and Statefarm"
We responded:
"Deborah, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Egyptt Barbie

April 29, 2026

5  out of  5
rating by Egyptt Barbie
"I had an excellent experience working with Chris at State Farm. He took the time to thoroughly explain all the details and helped me understand which policy best fit my needs. He was patient, professional, and extremely knowledgeable about the company’s products and services. Chris also showed great understanding of my concerns and what I was looking for as a policyholder, which made the entire process smooth and stress-free. I truly felt supported and confident in my decision. I couldn’t have chosen a better agent or company. Thank you, Chris, for helping me secure my renters insurance policy and for your outstanding customer service. Highly recommended! 5 ⭐️’s - If you’re looking for great service, just ask for Chris. He will guide you every step of the way through the process, and you will leave feeling confident, secure, and well taken care of as a new policyholder."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Rodney Shannon’s Team! We deeply appreciate your kind words here in Brooklyn . "
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Lilian M

April 15, 2026

5  out of  5
rating by Lilian M
"Jay was very helpful, great customer services. Thank you (⌒‿⌒)"
We responded:
"Thank you so much for the 5-stars, Lilian! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Rodney Shannon’s Team anytime."
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Deja C

April 10, 2026

5  out of  5
rating by Deja C
"Chris was great, he provided very knowledgable and efficient service! He gave me a great rate and helped me setup my online account."
We responded:
"Wow, thank you for the 5-star review, Deja! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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EXPECT THABEST

April 8, 2026

5  out of  5
rating by EXPECT THABEST
"Quita Bush is a Excellent Team Member at Statefarm Rodney Shannon Office. She is very Knowledgable, Professional & Kind. Thank You for all of your help."
We responded:
"Thank you for the amazing review, EXPECT! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Cassandra Bellabe- Rosemberg

April 8, 2026

5  out of  5
rating by Cassandra Bellabe- Rosemberg
"Jay and the entire team is so supportive and helpful. Customer service is wonderful . I am experiencing a tough time at this moment but the team has assisted me. I must add, Insurance is very expensive now and I hope they can decrease the payment amounts soon."
We responded:
"Cassandra, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rodney Shannon’s Team—we are always here to help!"
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Alana Albert

April 8, 2026

1  out of  5
rating by Alana Albert
"This is the worst car insurance company. Each time I’ve called to speak to a manager, I’ve been told within 24 hours the manager will get back to you, 24 hours the manager does not call. You mean to tell me, a paying customer cannot get access to speak to a manager. This company issued a surcharge fee, which was paid, and after the end of the surcharge date they continue to charge me the fee. I’ve been calling for months to get this issue changed. Every 6 months this company comes up with new ways to charge me and I pay it! The absolute worst"
We responded:
"Thank you for your feedback, Alana. We apologize for any inconvenience you may have encountered with us here on State Farm Agent Rodney Shannon’s Team. It is our utmost priority to provide exceptional insurance service, and we are terribly disappointed that we did not meet your expectations. We hope the follow-up conversations you have had with our management team have allayed your concerns. If you still require more clarity, please do not hesitate to reach out to us via phone or email."
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LATASHA JOHNSON

April 6, 2026

5  out of  5
rating by LATASHA JOHNSON
"I had a great experience with my State Farm agent Quita Bush. Even though she was new, she was very patient, willing to learn, and made sure all my questions were answered. Her dedication to providing great service really showed. I appreciate the time she took to help me, and I’d definitely recommend her"
We responded:
"Thank you so much for the 5-star rating, LATASHA! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Edgar Gonzaga

April 6, 2026

5  out of  5
rating by Edgar Gonzaga
"Super patient!!! And great customer service highly recommend quita bush’s service"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Rodney Shannon’s Team. "
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Joy Harris

March 30, 2026

5  out of  5
rating by Joy Harris
"Chris was great! He answered all my questions."
We responded:
"Thank you so much for the 5-stars, Joy! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Yunis E

March 27, 2026

5  out of  5
rating by Yunis E
"Quita was so helpful and got my issue resolved so quickly so I can get my new insurance card for my new car. She was super nice and patient"
We responded:
"Thank you so much for the 5-star rating, Yunis! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Gloria Carrington

March 24, 2026

5  out of  5
rating by Gloria Carrington
"Ms.Quita Bush was very professnal and sweet she made sure I understood everything. she made sure i got what i needed. thank you Ms. Bush."
We responded:
"Gloria, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rodney Shannon’s Team—we are always here to help!"
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Giorgi Kvlividze

March 24, 2026

5  out of  5
rating by Giorgi Kvlividze
"The exceptional service provided by this office is truly remarkable. Based on my experience working with Chris, his unparalleled experience and unwavering dedication to his customers are truly remarkable. I highly recommend him or this office to anyone seeking exceptional service!!!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Rodney Shannon’s Team. "
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Jack Rosenberg

March 21, 2026

5  out of  5
rating by Jack Rosenberg
"Excellent service and personal attention provided by Vanelssy Rodriguez at Rodney Shanon - responsive and proactive to customer service"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Brooklyn to know that you had such a wonderful experience with us here on State Farm Agent Rodney Shannon’s Team."
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Marilyn Mayo

March 20, 2026

5  out of  5
rating by Marilyn Mayo
"I spoke to Chris at the Rodney Shannon State Farm office today and he was super helpful and gave me a great quote. He also took the time to answer my questions."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Rodney Shannon’s Team. "
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Chester

March 17, 2026

5  out of  5
rating by Chester
"Great customer service from Chris"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Rodney Shannon’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Matthew Chang

March 12, 2026

5  out of  5
rating by Matthew Chang
"Chris Hescott was an absolute professional and helped package a homeowners policy that was affordable with great coverage"
We responded:
"Thank you so much for the 5-stars, Matthew! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Rodney Shannon’s Team anytime."
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Jenny Zoe Casey

March 4, 2026

5  out of  5
rating by Jenny Zoe Casey
"Imani was wonderful, helpful, clear, and knowledgeable. Getting my insurance set up was easy, pleasurable, and reassuring. Highly recommend."
We responded:
"Thank you so much for the 5-stars, Jenny! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Janae Bullock

February 25, 2026

5  out of  5
rating by Janae Bullock
"Very helpful"
We responded:
"Thanks so much for the fantastic rating, Janae! We are so glad you had a positive experience with us here on State Farm Agent Rodney Shannon’s Team. If there is anything we can do for you in the future, just give us a shout! "