Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Angela Kelly

Angela Kelly

August 25, 2026

5  out of  5
rating by Angela Kelly
"Jay was excellent! He returned my call after investigation to tell me the good news!"
We responded:
"Angela, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Rodney Shannon and Team "
Profile photo of J Quest 1

J Quest 1

August 24, 2026

5  out of  5
rating by J Quest 1
"The representative took the time to find as many discounts. As well, he was very friendly, very informative and went above and beyond to convince me to take the better quote that he was offering. We will revisit this mater in the future."
We responded:
"Thank you for the 5-star review of Rodney Shannon’s team - we really appreciate your kind words! "
Profile photo of Helen Ramos

Helen Ramos

August 22, 2026

5  out of  5
rating by Helen Ramos
"⭐⭐⭐⭐⭐ Crissy was amazing! She helped me find a much cheaper rate than my old insurance company. She was friendly, helpful, and explained everything clearly. Great customer service! I highly recommend Crissy for all your insurance needs!"
We responded:
"Wow, thank you for the 5-star review, Helen! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Profile photo of Jevon

Jevon

August 20, 2026

5  out of  5
rating by Jevon
"Best State Farm office and staff"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Brooklyn. "
Profile photo of Gardy Droiville

Gardy Droiville

August 20, 2026

5  out of  5
rating by Gardy Droiville
"very helpful amazing communication and was clear on every instruction"
We responded:
"Gardy, thank you for the fantastic review! We’re always here to support you with your insurance needs in Brooklyn. "
Profile photo of Sherly Bellevue

Sherly Bellevue

August 14, 2026

5  out of  5
rating by Sherly Bellevue
"Absolutely Fantastic! Quita was professional, friendly,attentive Quita went above and beyond to make sure everything was perfect. I couldn't have asked for a better experience and would recommend Quita to anyone!"
We responded:
"Thank you so much for the 5 stars, Sherly! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Nalo Sellers

Nalo Sellers

August 9, 2026

5  out of  5
rating by Nalo Sellers
"Speaking with Crissy Schwendenmann made the whole process of getting insurance very easy! This is my first time getting renter's insurance, and Crissy got me set up quickly and efficiently!"
We responded:
"Thank you so much for the 5-star rating, Nalo! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Rodney Shannon "
Profile photo of Jawan Boyd

Jawan Boyd

August 7, 2026

5  out of  5
rating by Jawan Boyd
"I have had the best experience at Statefarm. My Statefarm representative Crissy has been a pleasure to work with. Very kind, polite, and patient. She’s very knowledgeable of her job and answered any questions that I had pertaining to my new policy. She helped me get the best homeowners and auto insurance quotes and I’m forever grateful. Helped me save so much money switching over from GEICO to Statefarm. Crissy, thank you from the bottom of my heart. Anyone looking for new insurance, I highly recommend to get with Crissy from Statefarm. She’s the best!"
We responded:
"Hi Jawan, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Rodney Shannon’s team.  Please reach out to us if any questions come up!  - Rodney Shannon’s Insurance Team "
Profile photo of michael buchmann

michael buchmann

July 28, 2026

5  out of  5
rating by michael buchmann
"Todat i dealy with quinta. Very knowledgeable well spoken. hope to work with her again"
We responded:
"michael, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Brooklyn insurance team is always here and happy to help. "
Profile photo of R R

R R

July 28, 2026

5  out of  5
rating by R R
"Quita was fantastic to work with. I made several changes to one of my policies in a short period of time and had multiple people working on my requests. Quita was the only one to execute my asks correctly and quickly. What took the other workers two weeks to do, Quita did in 48 hours. She gave me the most straight forward answers out of everyone who worked on my asks. She corrected the other workers’ work that I now know was incorrect. Quita should clearly be their supervisor if she isn’t already. She also sent me follow up emails, which were really helpful."
We responded:
"Wow, thank you for the 5-star review, R! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Profile photo of jingqiao zhang

jingqiao zhang

July 22, 2026

5  out of  5
rating by jingqiao zhang
"Very nice interaction with reasonable quote. No tricks like other agents promising your quote but rejecting you when you about to participate the insurance."
We responded:
"Thank you for the amazing review, jingqiao! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Jovanne Whitaker

Jovanne Whitaker

July 20, 2026

5  out of  5
rating by Jovanne Whitaker
"Crissy was absolutely amazing! She helped me get everything set up quickly and made the entire process easy and stress-free. She was extremely knowledgeable about the policies and explained everything, including potential issues that can come up with condo insurance. She answered all of my questions with patience and professionalism. If I could give her 100 stars, I absolutely would. I highly recommend working with Crissy!"
We responded:
"Jovanne, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Profile photo of Maggie Rainey

Maggie Rainey

July 16, 2026

5  out of  5
rating by Maggie Rainey
"Quita was very helpful and pleasant to talk too she navigated through my problem exceedingly i truly appreciate her"
We responded:
"Maggie, thank you for the amazing review! Our Brooklyn insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Rodney Shannon, your State Farm Agent "
Profile photo of Adrian

Adrian

July 8, 2026

5  out of  5
rating by Adrian
"Quita Bush was helpful in resolving my asks quickly"
We responded:
"Wow, thank you for the 5-star review, Adrian! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of adrian brown-young

adrian brown-young

July 1, 2026

5  out of  5
rating by adrian brown-young
"Today I had the pleasure of being assisted by Quinta, absolutely fabulous experience! She was polite, courteous, attentive, and extremely knowledgeable! I cant tell you how she made my day!! I love Rodney Shannon Statefarm!"
We responded:
"Thanks so much for the amazing review, adrian! We really appreciate your support here in Brooklyn . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of Nephthalie Delcy

Nephthalie Delcy

June 30, 2026

5  out of  5
rating by Nephthalie Delcy
"Quita B was very attentive with helping my family update the car insurance policy! Thank you!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Rodney Shannon’s Team! We deeply appreciate your kind words here in Brooklyn . "
Profile photo of Sonia Molina

Sonia Molina

June 30, 2026

5  out of  5
rating by Sonia Molina
"The person I spoke with was knowledgeable and very helpful in answering my questions. Her demure was exceptional and I was comfortable speaking either her."
We responded:
"Sonia, thank you for your wonderful review of State Farm Agent Rodney Shannon’s Team!"
Profile photo of Paul

Paul

June 23, 2026

5  out of  5
rating by Paul
"State Farm agent Jay is as professional, concerned and courteous as one could imagine. He helped us solve a bureaucratic situation that was resolved due to his diligence and perseverance. He is highly recommended!"
We responded:
"Thank you for your kind review of State Farm Agent Rodney Shannon’s Team. We appreciate it!"
Profile photo of Sadiki Marshall

Sadiki Marshall

June 17, 2026

5  out of  5
rating by Sadiki Marshall
"My Agent was very helpful with great communication."
We responded:
"Thank you for taking the time to leave such a great review, Sadiki. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Estefania Tejeda

Estefania Tejeda

June 12, 2026

5  out of  5
rating by Estefania Tejeda
"Gracias Moises por el buen servicio"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Rodney Shannon’s Team. "
Profile photo of Nurse Amorly

Nurse Amorly

June 11, 2026

5  out of  5
rating by Nurse Amorly
"When I called regarding additional charges for my homeowners insurance, Quita took the time to clearly explain the reason for the charge. She was kind, professional, patient, and thorough in answering my questions. I truly appreciated the time she spent ensuring I understood everything. Excellent customer service and a very positive experience overall."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of madan patel

madan patel

June 8, 2026

5  out of  5
rating by madan patel
"Very polite and professional"
We responded:
"Thank you for your kind review of State Farm Agent Rodney Shannon’s Team. We appreciate it!"
Profile photo of Melody Spillane

Melody Spillane

June 4, 2026

5  out of  5
rating by Melody Spillane
"Chris Hescott very respectful , helpful, Good job all round ."
We responded:
"Thank you so much for the 5-star rating, Melody! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Franklin Bryant

Franklin Bryant

June 2, 2026

5  out of  5
rating by Franklin Bryant
"Crystal was very professional and helped me to the fullest was patient with me. It is a pleasure to have her as my agent. She explained everything possible in a way I could comprehend went beyond what she had to do I appreciated her so much thanks again Franklin C Bryant"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Brooklyn to know that you had such a wonderful experience with us here on State Farm Agent Rodney Shannon’s Team."
Profile photo of Elkanah Remodeling

Elkanah Remodeling

June 1, 2026

5  out of  5
rating by Elkanah Remodeling
"The best agent and customer service staff. Don't was absolutely professional, knowledgeable and friendly"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Rodney Shannon’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"