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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lilian M

Lilian M

April 15, 2026

5  out of  5
rating by Lilian M
"Jay was very helpful, great customer services. Thank you (⌒‿⌒)"
We responded:
"Thank you so much for the 5-stars, Lilian! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Rodney Shannon’s Team anytime."
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Deja C

April 10, 2026

5  out of  5
rating by Deja C
"Chris was great, he provided very knowledgable and efficient service! He gave me a great rate and helped me setup my online account."
We responded:
"Wow, thank you for the 5-star review, Deja! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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EXPECT THABEST

April 8, 2026

5  out of  5
rating by EXPECT THABEST
"Quita Bush is a Excellent Team Member at Statefarm Rodney Shannon Office. She is very Knowledgable, Professional & Kind. Thank You for all of your help."
We responded:
"Thank you for the amazing review, EXPECT! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Cassandra Bellabe- Rosemberg

April 8, 2026

5  out of  5
rating by Cassandra Bellabe- Rosemberg
"Jay and the entire team is so supportive and helpful. Customer service is wonderful . I am experiencing a tough time at this moment but the team has assisted me. I must add, Insurance is very expensive now and I hope they can decrease the payment amounts soon."
We responded:
"Cassandra, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rodney Shannon’s Team—we are always here to help!"
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Alana Albert

April 8, 2026

1  out of  5
rating by Alana Albert
"This is the worst car insurance company. Each time I’ve called to speak to a manager, I’ve been told within 24 hours the manager will get back to you, 24 hours the manager does not call. You mean to tell me, a paying customer cannot get access to speak to a manager. This company issued a surcharge fee, which was paid, and after the end of the surcharge date they continue to charge me the fee. I’ve been calling for months to get this issue changed. Every 6 months this company comes up with new ways to charge me and I pay it! The absolute worst"
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LATASHA JOHNSON

April 6, 2026

5  out of  5
rating by LATASHA JOHNSON
"I had a great experience with my State Farm agent Quita Bush. Even though she was new, she was very patient, willing to learn, and made sure all my questions were answered. Her dedication to providing great service really showed. I appreciate the time she took to help me, and I’d definitely recommend her"
We responded:
"Thank you so much for the 5-star rating, LATASHA! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Edgar Gonzaga

April 6, 2026

5  out of  5
rating by Edgar Gonzaga
"Super patient!!! And great customer service highly recommend quita bush’s service"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Rodney Shannon’s Team. "
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Joy Harris

March 30, 2026

5  out of  5
rating by Joy Harris
"Chris was great! He answered all my questions."
We responded:
"Thank you so much for the 5-stars, Joy! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Yunis E

March 27, 2026

5  out of  5
rating by Yunis E
"Quita was so helpful and got my issue resolved so quickly so I can get my new insurance card for my new car. She was super nice and patient"
We responded:
"Thank you so much for the 5-star rating, Yunis! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Gloria Carrington

March 24, 2026

5  out of  5
rating by Gloria Carrington
"Ms.Quita Bush was very professnal and sweet she made sure I understood everything. she made sure i got what i needed. thank you Ms. Bush."
We responded:
"Gloria, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rodney Shannon’s Team—we are always here to help!"
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Giorgi Kvlividze

March 24, 2026

5  out of  5
rating by Giorgi Kvlividze
"The exceptional service provided by this office is truly remarkable. Based on my experience working with Chris, his unparalleled experience and unwavering dedication to his customers are truly remarkable. I highly recommend him or this office to anyone seeking exceptional service!!!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Rodney Shannon’s Team. "
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Jack Rosenberg

March 21, 2026

5  out of  5
rating by Jack Rosenberg
"Excellent service and personal attention provided by Vanelssy Rodriguez at Rodney Shanon - responsive and proactive to customer service"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Brooklyn to know that you had such a wonderful experience with us here on State Farm Agent Rodney Shannon’s Team."
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Marilyn Mayo

March 20, 2026

5  out of  5
rating by Marilyn Mayo
"I spoke to Chris at the Rodney Shannon State Farm office today and he was super helpful and gave me a great quote. He also took the time to answer my questions."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Rodney Shannon’s Team. "
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Chester

March 17, 2026

5  out of  5
rating by Chester
"Great customer service from Chris"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Rodney Shannon’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Matthew Chang

March 12, 2026

5  out of  5
rating by Matthew Chang
"Chris Hescott was an absolute professional and helped package a homeowners policy that was affordable with great coverage"
We responded:
"Thank you so much for the 5-stars, Matthew! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Rodney Shannon’s Team anytime."
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Jenny Zoe Casey

March 4, 2026

5  out of  5
rating by Jenny Zoe Casey
"Imani was wonderful, helpful, clear, and knowledgeable. Getting my insurance set up was easy, pleasurable, and reassuring. Highly recommend."
We responded:
"Thank you so much for the 5-stars, Jenny! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Janae Bullock

February 25, 2026

5  out of  5
rating by Janae Bullock
"Very helpful"
We responded:
"Thanks so much for the fantastic rating, Janae! We are so glad you had a positive experience with us here on State Farm Agent Rodney Shannon’s Team. If there is anything we can do for you in the future, just give us a shout! "
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jingqiao zhang

February 23, 2026

5  out of  5
rating by jingqiao zhang
"Very nice interaction with reasonable quote. No tricks like other agents promising your quote but rejecting you when you about to participate the insurance."
We responded:
"Thank you for the amazing review, jingqiao! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Hector

February 19, 2026

5  out of  5
rating by Hector
"Chris was very helpful. He really know what his doing. Very good service"
We responded:
"Hector, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Rodney Shannon’s Team here in our Brooklyn office. "
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Robert Hauptman

February 16, 2026

5  out of  5
rating by Robert Hauptman
"Chris was great!! He was very straightforward With the information I needed, he made a quick and easy and much cheaper for me for my car insurance."
We responded:
"Thanks so much for the fantastic rating, Robert! We are so glad you had a positive experience with us here on State Farm Agent Rodney Shannon’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Arlene B

February 12, 2026

5  out of  5
rating by Arlene B
"Chrissy, was such a great help, she helped me through the process of getting car insurance. Every time I call, she doesn't hesitate to help me in whatever I need. She is so great, I wish all the agents were like her. Thank you for all your help Chrissy!"
We responded:
"Thank you so much for the 5-stars, Arlene! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Jamel Milton

February 12, 2026

5  out of  5
rating by Jamel Milton
"Jay is the best sales rep for state farm he help with solving many issues with your car insurance policy and gives you the best rates possible"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Rodney Shannon’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Brooklyn ."
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Dawn Decamp

February 9, 2026

5  out of  5
rating by Dawn Decamp
"Agent was ver professional, and courteous"
We responded:
"Dawn, thank you for your wonderful review of State Farm Agent Rodney Shannon’s Team! Dawn, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Rodney Shannon’s Team! "
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Ann Wacholder

February 3, 2026

5  out of  5
rating by Ann Wacholder
"Chris Hescott is a knowledgeable representative who patiently navigated me through all the questions I had about my car and house insurance."
We responded:
"Thank you so much for the 5-stars, Ann! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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abeda abeda

January 27, 2026

5  out of  5
rating by abeda abeda
"Great The price is great, let's do it. Thank you for your help!"
We responded:
"abeda, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "