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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mario Fernandes

January 16, 2026

5  out of  5
rating by Mario Fernandes
"Chris has been quite helpful"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Ayomikun Adeniran Ph.D.

January 14, 2026

5  out of  5
rating by Ayomikun Adeniran Ph.D.
"Crystal (Chrissy) and Jialong were very helpful and kind in their interactions with me over the phone. I would definitely recommend them and their State Farm office."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Rodney Shannon’s Team. "
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Everton Folkes

January 14, 2026

5  out of  5
rating by Everton Folkes
"It was a pleasure talking with Chris this morning. He listened to what my concerns and was able to come up with a quote that was satisfactory for me. I did not hesitate to get started. Thank you Chris."
We responded:
"Thanks so much for the amazing review, Everton! We really appreciate your support here in Brooklyn . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Rodney Shannon’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Brooklyn . "
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Bob

January 12, 2026

5  out of  5
rating by Bob
"Chris was incredibly helpful, knowledgeable, and made the process easy, relatable, and stress-free while helping me find the perfect insurance plan for my new home. He explained everything clearly and made me feel extremely comfortable. I’ll be sure recommend him to my friends and family as one of my best friends recommended him to me. It was an all-around great experience."
We responded:
"Thanks so much for the amazing review, Bob! We really appreciate your support . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Rodney Shannon’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us. Rodney"
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Jerry Barry

January 12, 2026

5  out of  5
rating by Jerry Barry
"Chris was very helpful and very knowledgeable Pleasure working with him."
We responded:
"Thank you so much for the 5-stars, Jerry! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help!  Rodney "
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christopher vega

December 20, 2025

5  out of  5
rating by christopher vega
"I’ve been working with Rodney for a few years now. One of the best agents I’ve had good rates and very professional. Highly recommended."
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Sarale Aboud

November 2, 2025

5  out of  5
rating by Sarale Aboud
"Crissy helped us from start to finish with getting new insurance and was amazing! She helped us get the best rate possible. She was so helpful and patient and made the whole process very smooth and enjoyable!"
We responded:
"Thank you for your 5-star review, Sarale! My State Farm team and I are happy to be your good neighbor! Rodney"
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Eli Aboud

October 31, 2025

5  out of  5
rating by Eli Aboud
"crystal was nice and patient really helped me with every step.And the insurance was very cheap here being that i'm a new driver and first time insurance.I am really happy with this insurance.definitely reccomended"
We responded:
"Thank you for taking the time to share your thoughts, Eli! We’re glad to know you’re satisfied with the service Crystal provided at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Rodney"
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emad habib

October 16, 2025

5  out of  5
rating by emad habib
"Great service from Crissy! She was knowledgeable, helpful, and went above and beyond to ensure I found exactly what I needed. Her professionalism and friendly demeanor made the entire experience seamless. Highly recommend!"
We responded:
"We’re honored by your positive feedback, Emad! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Rodney"
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sharon garraway

August 14, 2025

5  out of  5
rating by sharon garraway
"I want to commend Crystal Schwendenmann for her exceptional service. She was professional, proactive, and genuinely helpful throughout the entire process. Her attention to detail and warm approach made everything smooth and stress-free. Crystal truly sets the standard for excellent service—thank you for going above and beyond! I will definitely be recommending her! Best, Sharon"
We responded:
"Thank you for reviewing our State Farm office, Sharon! We’re thrilled to know you had a positive experience with Crystal; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Rodney"
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Ken S

June 18, 2025

5  out of  5
rating by Ken S
"Rodney is very professional, clear and helpful. He took the time to explain every item I was unsure about."
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Javohir Kurbonov

May 22, 2025

5  out of  5
rating by Javohir Kurbonov
"I have to say, Jialong Chen who works there as a StateFarm representative saved me a lot of money in my insurance quote. Great experience!"
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Kayla Dudley

May 21, 2025

5  out of  5
rating by Kayla Dudley
"If you looking for car Insurance call and ask for Crissy. She’s going to do everything in her power to get you what you need. Crissy helped me find just what I needed and her customer service was amazing."
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Vincent Moiras

May 21, 2025

5  out of  5
rating by Vincent Moiras
"Called for a quote and the representative Crissy was very helpful and informative and fun!"
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Ahtis Davis

May 14, 2025

5  out of  5
rating by Ahtis Davis
"Crissy went above and beyond to review and find areas to improve my policies. I’ve been a State Farm customer for decades and this level of service is why I am a happy and loyal customer."
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Anthony Jimenez

May 9, 2025

5  out of  5
rating by Anthony Jimenez
"Dealing with Crissy was a great experience. She was patient and extremely helpful. She tried to give me the best rates possible. And also had a professional and pleasant attitude."
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Katherine Millington

May 2, 2025

1  out of  5
rating by Katherine Millington
"Every time you call them, nobody answers, nobody returns the calls or emails."
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James Prestiano

May 1, 2025

5  out of  5
rating by James Prestiano
"Very knowledgeable and helpful"
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Arzell Willingham

April 30, 2025

5  out of  5
rating by Arzell Willingham
"speaking with the agent Crystal was a pleasure she is clear and to the point and made it easy for me to understand my insurance needs she eliminated the confusion with changing companies seemed clear and honest"
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lou Newenle

April 3, 2025

5  out of  5
rating by lou Newenle
"Excellent customer service"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Chamalee Ashminie shivjattan

March 13, 2025

5  out of  5
rating by Chamalee Ashminie shivjattan
"Let me start by saying Crystal was absolutely amazing and a god sent. She made this process of finding what it seem to be never ending disappointment of trying to get insurance so easy. I'm so happy to have got in contact with crystal as she helped me in every way possible to make sure i was happy. She was very professional and helpful. She went above and beyond and was so informative. Thank you so much crystal for helping myself and my family. We truly appreciate you. If you guys ever need insurance please call and ask for Crystal she will not disappoint you."
We responded:
"Thank you for your feedback, Chamalee! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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JiaJia Fei

March 6, 2025

5  out of  5
rating by JiaJia Fei
"Crystal was so helpful and efficient! Highly recommend."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mirza Baig

March 3, 2025

5  out of  5
rating by Mirza Baig
"Here's a more polished and detailed review for Crissy at State Farm: "I had an outstanding experience with Crissy at State Farm today. She was incredibly professional, patient, and knowledgeable. She took the time to thoroughly explain every detail regarding my issue and made sure I understood all my options. Her ability to handle my concerns efficiently and clearly was truly impressive. Crissy provided exceptional customer service, and I sincerely appreciate her dedication. I would rate her a solid 10 out of 10 for her outstanding assistance. Thank you, Crissy, for your excellent support!""
We responded:
"We’re thankful for your feedback, Mirza! It’s our pleasure to assist you with your insurance needs. I'm happy Crissy was able to provide you with excellent service! If there is anything else we can do to help, please let us know!"
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Sareeta JL

March 2, 2025

5  out of  5
rating by Sareeta JL
"Chris was very helpful, patient and knowledgeable. He made my experience transitioning to State Farm vehicle insurance smooth.I am thankful."
We responded:
"Sareeta, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Emily

February 22, 2025

5  out of  5
rating by Emily
"I called quite late in the day to ask about renter's insurance and Jialong was an absolute professional in helping me get set up from beginning to end. He clearly explained the policy and coverage and offered a very affordable quote. Thank you Jialong!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service Jia provided. If you ever have any questions or need assistance, we’re here to help!"